***Please be advised due to COVID-19 there are shipping delays with Canada post, Fedex and UPS. Shipping charges are non-refundable. Please allow one extra week for your order to arrive.
Marilinas processes all orders based on a first in, first out basis. All orders will be ready to ship within 24 hours of order receipt plus additional time for shipping method selected ie: expedite, xpresspost or priority) service. Please allow additional time during heavy seasonal demands. For your convenience we offer multiple ways for you to receive your order - Canadapost, Fedex, UPS and other carriers. Please be sure to provide us with a complete shipping address either commercial or residential, when placing an order on marilinas.com.
Should you require any special services please place a note in the Special Instructions field of your order. Otherwise, your order will be shipped and left at the door without signature or insurance.
Your final shipping and handling costs will be calculated during the time your order is being of processed. All shipping is calculated based on the size, weight and/or dimensional weight of your order as well as your location (postal code). Marilinas reserves the right to change courier or service.
We strive to ship all orders within 24 hours from the time of order. For orders placed on a weekend or holiday, they will be processed on the next business day and shipped within 24-48 hrs. In addition to the order processing time (1-2 day service), the shipping method selected dictates how long it will take your order to be received from when it is received by the carrier. For example: if you select UPS ground (1-7 business days), You will receive your package within 2-8 business days from when your order was placed. 1 Business day for order processing and 1-7 business days for shipping.
Shipping insurance is included on all orders under $100.00. To protect your items over $100 against lost or stolen parcels, shipping insurance may be purchased, at the customer’s expense. Please inform the sales staff in the comments area of your order to be sure shipping insurance has been applied to your shipment. Also note, parcels are shipped without requiring a signature. To help protect against lost or stolen parcels, please request signature service for your shipment, by adding a note in the special instructions box of your order.
USA and International Shipping
Shipments to US addresses under $200.00 for personal use may or may not be subject to duties, taxes and brokerage fees. These fees are the sole responsibility of the receiver/addressee.
Shipments to international addresses may be subject to duties taxes and other importing, customs or brokerage fees. These fees are the sole responsibility of the receiver/addressee. All US and international shipments maybe subject to customs and border security inspections. All US and international shipments will include a commercial invoice, including contents and value of the shipment.***free shipment applies at checkout only for Canada and USA addresses.
For customers who reside in Calgary and the surrounding area we offer a pickup location. At the checkout page select the pickup option and place your order. After receiving a pickup notification by email, please email us at firstname.lastname@example.org confirm your pickup date and time. Pickups will be offered Monday-Friday 9am-7pm.